The One Thing More Important Than Your Social Media Following

Why Followers are Good but Engagement is Better

Mar 3, 2020 | Social Media, Strategy

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As a brand operating in 2020, it can be really easy to get caught up in your social media follower count, but we’d like to propose that even more so than followers, engagement should be your main focus. Having a ton of followers on social media is meaningless if none of them are engaging with you, telling people about you, or buying from you.

Engagement is important because it indicates whether what you’re posting is of value to your audience. And it can even affect your ability to grow your audience. Let’s dive into it…

Why Is Engagement Important?

1. The Infamous Algorithms – Facebook and Instagram both use algorithms to determine what content to show users based on a range of factors, and the most significant one is engagement. If your followers aren’t engaging with your posts, this essentially tells the algorithm that your content doesn’t resonate with your audience. And vice versa. If you get a lot of engagement, the algorithm will reward you with even more reach.

When that happens, the algorithm may end up determining that your posts are not relevant and therefore reduce your reach, meaning it will actually hide your posts from your followers. And alas, this just perpetuates the cycle of low engagement. If people aren’t seeing your posts, how can they engage with them? (How do you get out of the cycle? We’ll get there…)

2. Engagement Builds Content Builds Sales – Engagement is important because it ultimately helps build relationships that are sustainable. And building sustainable relationships with your customers is critical to the success of your sales funnel.

If your audience is engaged, it means they like you! Congrats. And a lot of times when you have an engaged audience, a really, really cool thing starts to happen— they start creating user generated content. This is the dream, y’all! When users create content about your brand of their own volition, for free, and post it to their page…. it promotes your brand to their extended network. It’s essentially free word-of-mouth advertising.

So How Can You Boost Your Engagement?

1. Interactive Stories – Give your followers a reason to engage. Stories are a super easy way to do this. Create a poll. Open up a question box. Let them in on your processes. Ask them their opinion! People want to feel a part of something, especially brands they love.

2. Calls to Action – Give your followers a reason to engage in your captions. Give them a reason to comment. Ask a question. Ask them their favorite emoji, their favorite memory of your brand, or their favorite product! Ask what they want to see more of on your page.

3. Giveaways – This one is a great way to grow your following and your engagement at the same time. Plus your followers get free stuff. In the business we call that a win-win-win. (Get it? Someone will win…the giveaway…that’s the third win. 😆 We’ll see ourselves out.) Pro tip: make it easy and fun. The more steps needed, the less likely your audience will join in.

Conclusion

If you have low engagement now, you really don’t need more followers, you need more engaged followers. Building engagement takes time, so don’t get discouraged if it doesn’t happen right away. Get to it. Stick with it. And have fun! Social media is a lot better when it’s fun.